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Ally Skills Resources

This list of basic concepts, terms, and other resources was compiled by Frameshift Consulting. 
Downloadable version of our Ally Skills 101: Why Allies? presentation
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(adapted from Frameshift Consulting's Ally Skills Workshop Handout, CC BY-SA 4.0)
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Basic concepts
Privilege: an unearned advantage given to some people but not all
Oppression: systemic, pervasive inequality present throughout society that benefits people with more privilege and harms those with fewer privileges
Marginalized person: a member of a group that is the primary target of a system of oppression
Ally: a member of a social group that enjoys some privilege that is working to end oppression and understand their own privilege
Power: The ability to control circumstances or access to resources and/or privileges
Intersectionality: The concept that people can be subject to multiple systems of oppression that intersect and interact with each other, coined by legal scholar Kimberlé Crenshaw

Terminology
Using the right words and keeping up with changes is important ally work. If you make a mistake, that's fine! Just apologize, correct yourself, and move on. Members of a marginalized group can agree to call themselves anything they want. This is part of the process of "reclaiming" slurs, part of which is members of a marginalized group agreeing to use a slur to refer to each other positively, gradually neutralizing the slur, and after which everyone can use it. For example, "queer" is in the process of being reclaimed.

Gender
● Cis: your gender is the same as the gender that was assigned to you at birth
● Trans: your gender is different than the gender that was assigned to you at birth
● Use "trans" or "transgender" but do not use "transgendered" or "transsexual"
● Non-binary or genderqueer: "male" or "female" doesn't describe your gender accurately
● Use men for cis and trans men, women for cis and trans women, non-binary people/folks, cis men/women, trans men/women, people of all genders, folks, people, everyone, all, y'all, all y’all, yinz...
● Don't use "girls" for women 18 years of age and over, "females" for humans, "guys" for groups that are not all men, "ladies", "people with [BODY PART or CHROMOSOME]" instead of "men" or "women"

Sexuality
● Use straight, gay, lesbian, bisexual/pansexual (attracted to people of all genders), asexual (little or no sexual attraction to anyone)
● Queer: catch-all term for anyone who is not a straight cis woman or man (recently reclaimed, may still be offensive in some cultural groups)

Racial and ethnic groups
● Avoid abbreviated forms of names of racial or ethnic groups
● Use Wikipedia to find preferred terms for racial or ethnic groups
● Don't use "ethnic," "urban," "inner city" or other euphemisms to designate people of a particular race or ethnic group
● Remember that "African-American" only applies to Black Americans; use "Black" for all people of (recent) sub-Saharan African descent 2
● Remember that some people are multi-racial or multi-ethnic; e.g., someone can be both white and Latinx, or both Black and Jewish

Disability and neurodivergence
There is an ongoing debate about which is preferable, "person-first" ("I am a person with disabilities") or "identity-first" ("I am a disabled person") language. While many disabled people strongly prefer identity-first language, person-first is a reasonable default. When referring to a specific person or group, ask for their preferences and respect them.
● Use "abled person," "[NAME] is disabled," or "person with disabilities"
● Don't use "the disabled" (referring to a group) or "handicapped"
● Use "wheelchair user," don't use "wheelchair bound" or "confined to a wheelchair"
● Use Deaf for someone who is culturally Deaf (uses sign language, etc.), "deaf" or "hard of hearing" for any person with any level of hearing loss, and "hearing person"
● A person is "neurodivergent," a group of people with different neurotypes is "neurodiverse"
● Only use respectfully in cases of self-disclosure: ADD/ADHD, Autistic, autism spectrum, schizophrenic, bipolar, etc.
● Don't use "lame," "dumb," "retard," "stupid," "crazy," etc. - instead use "foolish," "wild," or a specific adjective like "crowded" or "disorganized"
● Don’t use names of specific disabilities as metaphors or similes to indicate badness

Body size
● Describe body size using neutral descriptions: "higher weight," "lower weight," "larger body," "smaller build," "medium size"
● Don't use medicalized or value-judgement terms for body size like "healthy weight," "obese," "struggles with his weight", "normal weight," "overweight"
● The word "fat" is in the process of being reclaimed; if your audience understands that you aren't using it pejoratively, go ahead and use "fat" and "thin"
● You can't tell by looking at someone whether they struggle with an eating disorder or body image disorder

Religion, class, age, family role, etc.
● Speak respectfully about religious or spiritual beliefs, with the exception of any bigotry or intolerance that is part of those beliefs
● Don’t use stereotypes about working class people (e.g. janitor), adults of particular ages, people with family roles (mother, grandparent, etc.), or caregivers
● Don't use "politically correct" in a serious or literal way, as it is a derogatory label created to criticize and deride the concept of "treating people with respect"
● Use "undocumented" not "illegal immigrant" or "illegal"

Guidelines for responding to oppression
Be short, simple, and firm
Humor usually backfires, avoid it
Play for the audience
Practice simple responses
Pick your battles
​Don't be sexist, homophobic, transphobic, racist, ableist, classist, ageist, body-shaming, or make fun of people for being sexually undesirable, unattractive, etc.

Guidelines for future ally work
Set specific goals for yourself for next week/month/year
Treat ally actions as bare minimum expectation
Follow and support leaders from target groups
Follow your discomfort: if something makes you feel bad, find out more and understand why before reacting
When you make a mistake, apologize, correct yourself, and move on
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Resources
Ally Skills Workshop slides, video, and handouts (including this one).
A dictionary of social justice terms.
A guide to writing or speaking about transgender people or issues.
Information on body size discrimination
Useful explanation of why a tolerant culture must be intolerant of intolerance (a favorite troll argument).

The Geek Feminism Wiki is an intersectional feminist resource for questions related to women in geek fields.
The Captain Awkward advice blog has great tips for how to say uncomfortable things to people, enforce boundaries, and similar skills.
The Dances with Fat blog explains what’s wrong with how our culture talks about body size and includes specific advice for allies.
Charles’ Rules of Argument are useful to avoid wasting your time and energy.
Resources for identifying and responding to the tone argument (hint: usually involves the word "tone").
Effective and just meetings have people filling four specific meeting roles: gatekeeper, facilitator, note-taker, and timekeeper.
What Works for Women at Work: Four Patterns Working Women Need to Know by Joan C. Williams and Rachel Dempsey
How societal attitudes affect response to alcohol.
Specific bias interrupting techniques for the workplace.
How to use shame ethically and effectively in the service of social justice.
Resources for developing a community code of conduct.
How to Respond to Code of Conduct Reports, by Valerie Aurora and Mary Gardiner
Resources for running an inclusive conference from the Ada Initiative

Relevant papers and articles
"Does valuing diversity result in worse performance ratings for minority and female leaders?" by David Hekman, Stefanie Johnson, Wei Yang, Maw Der Foo
"Research: Vague Feedback Is Holding Women Back" by Shelley Correll and Caroline Simard
"The one word men never see in their performance reviews" by Kathleen Davis
"Alcohol and Inclusivity: Planning Tech Events with Non-Alcoholic Options" by Kara Sowles 
"Inclusive offsites" by Sara Smollett, et al. 
"What Google Learned From Its Quest to Build the Perfect Team" by Charles Duhigg (psychological safety) 
"No more rock stars: how to stop abuse in tech communities" by Leigh Honeywell, Valerie Aurora, and Mary Gardiner
"The Al Capone Theory of sexual harassment" by Leigh Honeywell and Valerie Aurora 
"A post-election guide to changing hearts and minds" by Valerie Aurora 
"How to Respond to an Offensive Comment at Work" by Amy Gallo 
"How 'good intent' undermines diversity and inclusion" by Annalee Flower Horne
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License and attribution
This handout is licensed Creative Commons Attribution-ShareAlike 4.0 Unported (CC BY-SA 4.0) http://creativecommons.org/licenses/by-sa/4.0/
© 2016 - 2018 Frame Shift Consulting LLC http://frameshiftconsulting.com
© 2016 Dr. Sheila Addison http://www.drsheilaaddison.com/
© 2011 - 2015 The Ada Initiative http://adainitiative.org
Lead author: Valerie Aurora

The Ada Initiative 
Geek Feminism Allies Wiki
Focus on Allies talk by Valerie Aurora:
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